What is Dust?
Dust is a multiplayer AI workspace where employees and custom agents share a common knowledge layer pulled from Slack, Notion, GitHub, Google Drive, Salesforce, and 100+ other connectors with bi-directional sync. It's bought by companies (3,000+ orgs) that want company-wide agent adoption rather than one-off chatbots, with SOC 2 Type II and zero data retention. Pricing is in euros (29 EUR/user/mo) which signals the EU origin and US/EU hosting choices on Enterprise.
Workflow automation platforms that connect business apps and reduce repetitive manual handoffs.
See the full Automation guide to compare more tools, buyer criteria, and related workflows.
Use cases to evaluate
Give every employee a chat assistant with company context from Slack, Notion, and Drive
Build a custom support agent that draws from Zendesk and product docs
Run engineering agents tied to GitHub and internal runbooks
Replace scattered ChatGPT seats with one governed workspace
Fit to evaluate
Mid-market and enterprise rolling out AI org-wide
AI operators owning company-wide agent adoption
EU companies wanting EU data hosting options
Teams replacing personal ChatGPT with governed AI
Business fit
Right for you if you're rolling out AI to a whole org (50-1000+ people) and need agents that actually know your Notion, Slack, and CRM context, not generic chat. Skip if you only need one specialist agent (cheaper to build in Dify) or if you're a heavy-Microsoft shop already standardizing on Copilot. The 100-member minimum on Enterprise is the gating constraint.
How to evaluate Dust
Use this category when disconnected systems, missed follow-up, or manual handoffs are slowing operations.
Confirm the exact workflow
Map Dust to one concrete workflow first, such as give every employee a chat assistant with company context from slack, notion, and drive. Avoid buying before the owner, trigger, output, and success metric are clear.
Check category fit
Map the trigger, action, owner, and failure path before choosing a tool.
Compare practical alternatives
Shortlist Dust against Zapier, Make.com, n8n so the decision is based on fit, effort, and workflow ownership rather than brand recognition alone.
Validate cost and rollout effort
Pro plan 29 EUR per user/month (Claude/GPT-5/Gemini/Mistral, custom agents, GitHub/Drive/Notion/Slack connectors, SOC2). Enterprise is custom-priced starting at 100 members, adds SSO/SCIM, US/EU hosting, Salesforce, dedicated AM. No free tier. Also confirm implementation time, support needs, and whether the medium setup matches your team.
Compare Dust with alternatives
Use this quick comparison before booking demos or moving data into a new system.
| Primary workflow | Give every employee a chat assistant with company context from Slack, Notion, and Drive, Build a custom support agent that draws from Zendesk and product docs |
|---|---|
| Best-fit team | Mid-market and enterprise rolling out AI org-wide, AI operators owning company-wide agent adoption |
| Implementation effort | Medium setup and maintenance profile |
| Pricing check | Published pricing |
| Closest alternatives | ZapierMake.comn8nRelay.app |
Dust pricing
| Model | Published pricing |
|---|---|
| Snapshot | Pro plan 29 EUR per user/month (Claude/GPT-5/Gemini/Mistral, custom agents, GitHub/Drive/Notion/Slack connectors, SOC2). Enterprise is custom-priced starting at 100 members, adds SSO/SCIM, US/EU hosting, Salesforce, dedicated AM. No free tier. |
| Checked |
Common questions about Dust
What is Dust?
Dust is a multiplayer AI workspace where employees and custom agents share a common knowledge layer pulled from Slack, Notion, GitHub, Google Drive, Salesforce, and 100+ other connectors with bi-directional sync. It's bought by companies (3,000+ orgs) that want company-wide agent adoption rather than one-off chatbots, with SOC 2 Type II and zero data retention. Pricing is in euros (29 EUR/user/mo) which signals the EU origin and US/EU hosting choices on Enterprise.
What is Dust used for?
Common use cases: Give every employee a chat assistant with company context from Slack, Notion, and Drive; Build a custom support agent that draws from Zendesk and product docs; Run engineering agents tied to GitHub and internal runbooks; Replace scattered ChatGPT seats with one governed workspace.
How much does Dust cost?
Pro plan 29 EUR per user/month (Claude/GPT-5/Gemini/Mistral, custom agents, GitHub/Drive/Notion/Slack connectors, SOC2). Enterprise is custom-priced starting at 100 members, adds SSO/SCIM, US/EU hosting, Salesforce, dedicated AM. No free tier.
Who is Dust best for?
Dust fits Mid-market and enterprise rolling out AI org-wide, AI operators owning company-wide agent adoption, EU companies wanting EU data hosting options, Teams replacing personal ChatGPT with governed AI. Right for you if you're rolling out AI to a whole org (50-1000+ people) and need agents that actually know your Notion, Slack, and CRM context, not generic chat. Skip if you only need one specialist agent (cheaper to build in Dify) or if you're a heavy-Microsoft shop already standardizing on Copilot. The 100-member minimum on Enterprise is the gating constraint.
What are alternatives to Dust?
Common alternatives to Dust include Zapier, Make.com, n8n, Relay.app, Workato, Lindy.