Guru
Governed, verified knowledge layer that feeds your enterprise AI with cited answers
What is Guru?
Guru is a 'governed knowledge layer' for enterprise AI: it captures, verifies, and surfaces company knowledge with cited AI answers inside Slack, browsers, and tools like Claude. Built-in verification workflows, duplicate detection, and gap analysis aim to keep AI answers grounded rather than confidently wrong. Targets HR, support, sales, ops, and product teams across regulated and non-regulated industries.
Knowledge bases, internal search, operations, data, finance, HR, and back-office tools with AI workflows.
See the full Knowledge & Ops guide to compare more tools, buyer criteria, and related workflows.
Use cases to evaluate
Verified knowledge cards surfaced inside Slack and the browser
Powering AI assistants (incl. Claude) with cited company answers
Detecting duplicate or stale documentation at scale
Auditing knowledge gaps before rolling out an AI agent
Fit to evaluate
Support and CX leaders rolling out AI deflection
Enterprises adopting governance for internal AI
HR/People teams centralizing policy answers
Sales enablement teams maintaining verified playbooks
Business fit
Right for you if your AI assistants are hallucinating because nobody owns or verifies the underlying knowledge. Skip if you want a lightweight wiki for a small team; Guru is sold as a platform-plus-services engagement, not a per-seat tool. Distinctive: pricing explicitly bundles a solutions engineering team and knowledge architecture design, not just software. Pitch leans on the claim that ~50% of unverified AI answers are wrong, which their verification workflow is built to address.
How to evaluate Guru
Use this category when operational data, policies, tasks, or internal requests are spread across disconnected systems.
Confirm the exact workflow
Map Guru to one concrete workflow first, such as verified knowledge cards surfaced inside slack and the browser. Avoid buying before the owner, trigger, output, and success metric are clear.
Check category fit
Compare internal search, permissions, workflow support, and reporting.
Compare practical alternatives
Shortlist Guru against Glean, Slite, Slab so the decision is based on fit, effort, and workflow ownership rather than brand recognition alone.
Validate cost and rollout effort
No published per-user pricing. Custom quotes scoped to organization size, knowledge complexity, and AI maturity; includes platform access plus solutioning services. Also confirm implementation time, support needs, and whether the medium setup matches your team.
Compare Guru with alternatives
Use this quick comparison before booking demos or moving data into a new system.
| Primary workflow | Verified knowledge cards surfaced inside Slack and the browser, Powering AI assistants (incl. Claude) with cited company answers |
|---|---|
| Best-fit team | Support and CX leaders rolling out AI deflection, Enterprises adopting governance for internal AI |
| Implementation effort | Medium setup and maintenance profile |
| Pricing check | Contact sales |
| Closest alternatives | GleanSliteSlabTettra |
Guru pricing
| Model | Contact sales |
|---|---|
| Snapshot | No published per-user pricing. Custom quotes scoped to organization size, knowledge complexity, and AI maturity; includes platform access plus solutioning services. |
| Checked |
Common questions about Guru
What is Guru?
Guru is a 'governed knowledge layer' for enterprise AI: it captures, verifies, and surfaces company knowledge with cited AI answers inside Slack, browsers, and tools like Claude. Built-in verification workflows, duplicate detection, and gap analysis aim to keep AI answers grounded rather than confidently wrong. Targets HR, support, sales, ops, and product teams across regulated and non-regulated industries.
What is Guru used for?
Common use cases: Verified knowledge cards surfaced inside Slack and the browser; Powering AI assistants (incl. Claude) with cited company answers; Detecting duplicate or stale documentation at scale; Auditing knowledge gaps before rolling out an AI agent.
How much does Guru cost?
No published per-user pricing. Custom quotes scoped to organization size, knowledge complexity, and AI maturity; includes platform access plus solutioning services.
Who is Guru best for?
Guru fits Support and CX leaders rolling out AI deflection, Enterprises adopting governance for internal AI, HR/People teams centralizing policy answers, Sales enablement teams maintaining verified playbooks. Right for you if your AI assistants are hallucinating because nobody owns or verifies the underlying knowledge. Skip if you want a lightweight wiki for a small team; Guru is sold as a platform-plus-services engagement, not a per-seat tool. Distinctive: pricing explicitly bundles a solutions engineering team and knowledge architecture design, not just software. Pitch leans on the claim that ~50% of unverified AI answers are wrong, which their verification workflow is built to address.
What are alternatives to Guru?
Common alternatives to Guru include Glean, Slite, Slab, Tettra, Sana, Dashworks.