Fireflies
Per-seat meeting intelligence with call coaching and scorecards.
What is Fireflies?
Fireflies is an AI meeting platform built around enterprise-grade conversation intelligence: 95%+ transcription accuracy across 100+ languages, sentiment and topic tracking, AskFred for querying past meetings, and Live Assist for real-time coaching during calls. Its standout for sales teams is call-coaching scorecards and 200+ industry-specific AI Skills, paired with SOC 2 Type II, GDPR, and HIPAA compliance for regulated industries.
AI meeting assistants for call notes, summaries, transcripts, follow-up, and sales coaching.
See the full Meetings & Notes guide to compare more tools, buyer criteria, and related workflows.
Use cases to evaluate
Scoring sales calls against a custom rubric to coach reps weekly
Tracking talk-time ratios and topic mix across a whole sales team
Running Live Assist during calls to surface answers and next questions in real time
Auto-logging meeting summaries to CRM with industry-specific AI Skills
Fit to evaluate
Sales teams running structured coaching programs
Recruiting teams capturing structured candidate interview data
Healthcare and regulated industries needing HIPAA-compliant transcription
RevOps leaders who want conversation analytics, not just notes
Business fit
Right for you if you manage a sales or recruiting team where call coaching scorecards, talk-time analytics, and conversation intelligence actually drive revenue, you need HIPAA or strict zero-retention guarantees for enterprise procurement, or you want AI Skills tuned to your industry. Skip if you're a solo user (the free tier's 800 minutes of storage runs out fast) or just want clean meeting notes without analytics overhead, where Fathom's free unlimited tier or Otter's free 300 minutes is cheaper and simpler.
How to evaluate Fireflies
Use this category when meetings create follow-up work that often gets missed.
Confirm the exact workflow
Map Fireflies to one concrete workflow first, such as scoring sales calls against a custom rubric to coach reps weekly. Avoid buying before the owner, trigger, output, and success metric are clear.
Check category fit
Compare transcription quality, summary accuracy, and action-item extraction.
Compare practical alternatives
Shortlist Fireflies against Granola, Fathom, Otter so the decision is based on fit, effort, and workflow ownership rather than brand recognition alone.
Validate cost and rollout effort
Free includes unlimited transcription with 800 mins/seat storage and limited summaries. Pro is $18/seat/month monthly or $10/seat/month annual (8,000 min storage, 20 AI credits, unlimited summaries, talk-time analytics). Business is $29/seat/month monthly or $19/seat/month annual (unlimited storage, 30 AI credits, video recording, conversation intelligence, team analytics). Enterprise is $39/seat/month billed annually (50 AI credits, SSO, SCIM, HIPAA, rules engine, private storage). Also confirm implementation time, support needs, and whether the easy setup matches your team.
Compare Fireflies with alternatives
Use this quick comparison before booking demos or moving data into a new system.
| Primary workflow | Scoring sales calls against a custom rubric to coach reps weekly, Tracking talk-time ratios and topic mix across a whole sales team |
|---|---|
| Best-fit team | Sales teams running structured coaching programs, Recruiting teams capturing structured candidate interview data |
| Implementation effort | Easy setup and maintenance profile |
| Pricing check | Per-seat subscription with up to 44% annual discount; free tier capped by storage minutes, not transcription minutes. |
| Closest alternatives | GranolaFathomOtterAvoma |
Fireflies pricing
| Model | Per-seat subscription with up to 44% annual discount; free tier capped by storage minutes, not transcription minutes. |
|---|---|
| Snapshot | Free includes unlimited transcription with 800 mins/seat storage and limited summaries. Pro is $18/seat/month monthly or $10/seat/month annual (8,000 min storage, 20 AI credits, unlimited summaries, talk-time analytics). Business is $29/seat/month monthly or $19/seat/month annual (unlimited storage, 30 AI credits, video recording, conversation intelligence, team analytics). Enterprise is $39/seat/month billed annually (50 AI credits, SSO, SCIM, HIPAA, rules engine, private storage). |
| Checked |
Common questions about Fireflies
What is Fireflies?
Fireflies is an AI meeting platform built around enterprise-grade conversation intelligence: 95%+ transcription accuracy across 100+ languages, sentiment and topic tracking, AskFred for querying past meetings, and Live Assist for real-time coaching during calls. Its standout for sales teams is call-coaching scorecards and 200+ industry-specific AI Skills, paired with SOC 2 Type II, GDPR, and HIPAA compliance for regulated industries.
What is Fireflies used for?
Common use cases: Scoring sales calls against a custom rubric to coach reps weekly; Tracking talk-time ratios and topic mix across a whole sales team; Running Live Assist during calls to surface answers and next questions in real time; Auto-logging meeting summaries to CRM with industry-specific AI Skills.
How much does Fireflies cost?
Free includes unlimited transcription with 800 mins/seat storage and limited summaries. Pro is $18/seat/month monthly or $10/seat/month annual (8,000 min storage, 20 AI credits, unlimited summaries, talk-time analytics). Business is $29/seat/month monthly or $19/seat/month annual (unlimited storage, 30 AI credits, video recording, conversation intelligence, team analytics). Enterprise is $39/seat/month billed annually (50 AI credits, SSO, SCIM, HIPAA, rules engine, private storage).
Who is Fireflies best for?
Fireflies fits Sales teams running structured coaching programs, Recruiting teams capturing structured candidate interview data, Healthcare and regulated industries needing HIPAA-compliant transcription, RevOps leaders who want conversation analytics, not just notes. Right for you if you manage a sales or recruiting team where call coaching scorecards, talk-time analytics, and conversation intelligence actually drive revenue, you need HIPAA or strict zero-retention guarantees for enterprise procurement, or you want AI Skills tuned to your industry. Skip if you're a solo user (the free tier's 800 minutes of storage runs out fast) or just want clean meeting notes without analytics overhead, where Fathom's free unlimited tier or Otter's free 300 minutes is cheaper and simpler.
What are alternatives to Fireflies?
Common alternatives to Fireflies include Granola, Fathom, Otter, Avoma, tl;dv, MeetGeek.