Otter
AI notetaker with a generous 300-minute free tier and MCP integrations.
What is Otter?
Otter is an AI meeting assistant that transcribes calls, generates summaries with decisions and action items, and lets you query past meetings via AI Chat across Zoom, Meet, and Teams. Unique features include bot-free desktop recording on Mac and Windows, an MCP server letting ChatGPT and Claude pull from your meeting knowledge, and channel-based organization for grouping conversations by team or project.
AI meeting assistants for call notes, summaries, transcripts, follow-up, and sales coaching.
See the full Meetings & Notes guide to compare more tools, buyer criteria, and related workflows.
Use cases to evaluate
Capturing 1:1s and team standups with automatic action items dropped into Slack
Recording desktop conversations bot-free for sensitive client calls
Searching across months of customer interviews via AI Chat for product insights
Pushing sales call summaries directly into Salesforce or HubSpot
Fit to evaluate
Solo professionals and small teams who fit inside 300 free minutes/month
Sales and CS teams that already live in Salesforce or HubSpot
Researchers and journalists doing interview-heavy work
Teams wanting AI agents (ChatGPT, Claude) to query meeting knowledge via MCP
Business fit
Right for you if you want a polished AI notetaker with a real free tier (300 minutes per month, no credit card), value being able to record without a meeting bot showing up in attendee lists, and would actually use AI Chat to search across months of past meetings. Skip if your team needs unlimited transcription on a free tier (Fathom wins there) or if you need built-in call-coaching scorecards out of the box (Fireflies and Fathom Business are stronger).
How to evaluate Otter
Use this category when meetings create follow-up work that often gets missed.
Confirm the exact workflow
Map Otter to one concrete workflow first, such as capturing 1:1s and team standups with automatic action items dropped into slack. Avoid buying before the owner, trigger, output, and success metric are clear.
Check category fit
Compare transcription quality, summary accuracy, and action-item extraction.
Compare practical alternatives
Shortlist Otter against Granola, Fathom, Fireflies so the decision is based on fit, effort, and workflow ownership rather than brand recognition alone.
Validate cost and rollout effort
Basic is free forever with 300 minutes/user/month and 90-second conversation limits. Pro is $16.99/user/month monthly or $8.33/user/month annual (1,200 min/user, up to 90-min meetings, Salesforce/HubSpot integration). Business is $30/user/month monthly or $19.99/user/month annual (unlimited minutes, up to 4-hour meetings, 3 concurrent meetings, custom AI workflows). Enterprise is custom (SSO/SCIM, HIPAA add-on, API/Webhooks). Also confirm implementation time, support needs, and whether the easy setup matches your team.
Compare Otter with alternatives
Use this quick comparison before booking demos or moving data into a new system.
| Primary workflow | Capturing 1:1s and team standups with automatic action items dropped into Slack, Recording desktop conversations bot-free for sensitive client calls |
|---|---|
| Best-fit team | Solo professionals and small teams who fit inside 300 free minutes/month, Sales and CS teams that already live in Salesforce or HubSpot |
| Implementation effort | Easy setup and maintenance profile |
| Pricing check | Per-user subscription with substantial annual discount (~50%); free forever tier capped at 300 minutes/month. |
| Closest alternatives | GranolaFathomFirefliesAvoma |
Otter pricing
| Model | Per-user subscription with substantial annual discount (~50%); free forever tier capped at 300 minutes/month. |
|---|---|
| Snapshot | Basic is free forever with 300 minutes/user/month and 90-second conversation limits. Pro is $16.99/user/month monthly or $8.33/user/month annual (1,200 min/user, up to 90-min meetings, Salesforce/HubSpot integration). Business is $30/user/month monthly or $19.99/user/month annual (unlimited minutes, up to 4-hour meetings, 3 concurrent meetings, custom AI workflows). Enterprise is custom (SSO/SCIM, HIPAA add-on, API/Webhooks). |
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Common questions about Otter
What is Otter?
Otter is an AI meeting assistant that transcribes calls, generates summaries with decisions and action items, and lets you query past meetings via AI Chat across Zoom, Meet, and Teams. Unique features include bot-free desktop recording on Mac and Windows, an MCP server letting ChatGPT and Claude pull from your meeting knowledge, and channel-based organization for grouping conversations by team or project.
What is Otter used for?
Common use cases: Capturing 1:1s and team standups with automatic action items dropped into Slack; Recording desktop conversations bot-free for sensitive client calls; Searching across months of customer interviews via AI Chat for product insights; Pushing sales call summaries directly into Salesforce or HubSpot.
How much does Otter cost?
Basic is free forever with 300 minutes/user/month and 90-second conversation limits. Pro is $16.99/user/month monthly or $8.33/user/month annual (1,200 min/user, up to 90-min meetings, Salesforce/HubSpot integration). Business is $30/user/month monthly or $19.99/user/month annual (unlimited minutes, up to 4-hour meetings, 3 concurrent meetings, custom AI workflows). Enterprise is custom (SSO/SCIM, HIPAA add-on, API/Webhooks).
Who is Otter best for?
Otter fits Solo professionals and small teams who fit inside 300 free minutes/month, Sales and CS teams that already live in Salesforce or HubSpot, Researchers and journalists doing interview-heavy work, Teams wanting AI agents (ChatGPT, Claude) to query meeting knowledge via MCP. Right for you if you want a polished AI notetaker with a real free tier (300 minutes per month, no credit card), value being able to record without a meeting bot showing up in attendee lists, and would actually use AI Chat to search across months of past meetings. Skip if your team needs unlimited transcription on a free tier (Fathom wins there) or if you need built-in call-coaching scorecards out of the box (Fireflies and Fathom Business are stronger).
What are alternatives to Otter?
Common alternatives to Otter include Granola, Fathom, Fireflies, Avoma, tl;dv, MeetGeek.