ServiceTitan
Enterprise operations platform for residential and commercial trades
What is ServiceTitan?
ServiceTitan is an end-to-end operations platform for residential and commercial trades, covering dispatch, CRM, project management, financing, payroll, and reporting. It integrates with 70+ accounting and industry tools and emphasizes recurring service revenue and workforce productivity. Used by mid-market and enterprise contractors across HVAC, plumbing, electrical, roofing, and pest control.
Home service software for contractors, HVAC, plumbing, roofing, cleaning, landscaping, scheduling, and customer follow-up.
See the full Home Services guide to compare more tools, buyer criteria, and related workflows.
Use cases to evaluate
Centralizing dispatch and scheduling across a multi-truck HVAC or plumbing fleet
Running membership/service agreement programs with renewal tracking
Offering integrated customer financing at the point of sale in the home
Tracking technician revenue, commission, and job costing against KPIs
Fit to evaluate
HVAC, plumbing, and electrical contractors with 10+ field technicians
Roofing and construction firms wanting integrated project management plus CRM
Service businesses with dedicated office staff and a controller or operations manager
Multi-location residential trades scaling toward enterprise reporting
Business fit
Right for you if you run a mid-to-large trade company with at least one full-time office staffer and want one system handling dispatch, financing, accounting, payroll, and analytics. The depth pays back when you have membership programs, multi-truck dispatch, and managers tracking technician revenue. Skip if you are a one-to-three person crew where the implementation and per-tech pricing will swamp the value. Skip if you mostly need light scheduling and invoicing.
How to evaluate ServiceTitan
Use this category when calls, estimates, dispatch, or customer follow-up are leaking revenue.
Confirm the exact workflow
Map ServiceTitan to one concrete workflow first, such as centralizing dispatch and scheduling across a multi-truck hvac or plumbing fleet. Avoid buying before the owner, trigger, output, and success metric are clear.
Check category fit
Compare scheduling, dispatch, estimates, payments, reviews, and customer messaging.
Compare practical alternatives
Shortlist ServiceTitan against Jobber, Housecall Pro, Workiz so the decision is based on fit, effort, and workflow ownership rather than brand recognition alone.
Validate cost and rollout effort
Three tiers (Starter, Essentials, The Works) are all gated behind 'Request Pricing' on the official pricing page; ServiceTitan describes it as per-technician pricing tailored to the business. No public dollar amounts and no self-serve trial; a demo and ROI calculator are the only entry points. Also confirm implementation time, support needs, and whether the medium setup matches your team.
Compare ServiceTitan with alternatives
Use this quick comparison before booking demos or moving data into a new system.
| Primary workflow | Centralizing dispatch and scheduling across a multi-truck HVAC or plumbing fleet, Running membership/service agreement programs with renewal tracking |
|---|---|
| Best-fit team | HVAC, plumbing, and electrical contractors with 10+ field technicians, Roofing and construction firms wanting integrated project management plus CRM |
| Implementation effort | Medium setup and maintenance profile |
| Pricing check | Contact sales |
| Closest alternatives | JobberHousecall ProWorkizServiceM8 |
ServiceTitan pricing
| Model | Contact sales |
|---|---|
| Snapshot | Three tiers (Starter, Essentials, The Works) are all gated behind 'Request Pricing' on the official pricing page; ServiceTitan describes it as per-technician pricing tailored to the business. No public dollar amounts and no self-serve trial; a demo and ROI calculator are the only entry points. |
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Common questions about ServiceTitan
What is ServiceTitan?
ServiceTitan is an end-to-end operations platform for residential and commercial trades, covering dispatch, CRM, project management, financing, payroll, and reporting. It integrates with 70+ accounting and industry tools and emphasizes recurring service revenue and workforce productivity. Used by mid-market and enterprise contractors across HVAC, plumbing, electrical, roofing, and pest control.
What is ServiceTitan used for?
Common use cases: Centralizing dispatch and scheduling across a multi-truck HVAC or plumbing fleet; Running membership/service agreement programs with renewal tracking; Offering integrated customer financing at the point of sale in the home; Tracking technician revenue, commission, and job costing against KPIs.
How much does ServiceTitan cost?
Three tiers (Starter, Essentials, The Works) are all gated behind 'Request Pricing' on the official pricing page; ServiceTitan describes it as per-technician pricing tailored to the business. No public dollar amounts and no self-serve trial; a demo and ROI calculator are the only entry points.
Who is ServiceTitan best for?
ServiceTitan fits HVAC, plumbing, and electrical contractors with 10+ field technicians, Roofing and construction firms wanting integrated project management plus CRM, Service businesses with dedicated office staff and a controller or operations manager, Multi-location residential trades scaling toward enterprise reporting. Right for you if you run a mid-to-large trade company with at least one full-time office staffer and want one system handling dispatch, financing, accounting, payroll, and analytics. The depth pays back when you have membership programs, multi-truck dispatch, and managers tracking technician revenue. Skip if you are a one-to-three person crew where the implementation and per-tech pricing will swamp the value. Skip if you mostly need light scheduling and invoicing.
What are alternatives to ServiceTitan?
Common alternatives to ServiceTitan include Jobber, Housecall Pro, Workiz, ServiceM8, FieldPulse, Kickserv.