Workiz
Field service platform with built-in phone system and AI call answering
What is Workiz?
Workiz is field service management software combining scheduling, dispatch, invoicing, payments, a built-in phone system with call tracking, and the Workiz Genius AI suite for call answering and lead processing. It serves 120,000+ field service pros across HVAC, plumbing, electrical, locksmith, appliance repair, garage door, and junk removal trades. Scales from solo operators to enterprise customers including American Standard and Google.
Home service software for contractors, HVAC, plumbing, roofing, cleaning, landscaping, scheduling, and customer follow-up.
See the full Home Services guide to compare more tools, buyer criteria, and related workflows.
Use cases to evaluate
Routing inbound calls through a built-in phone system tied to job records
Using Workiz Genius AI to answer after-hours calls and qualify leads
Dispatching locksmith or garage door techs with same-day routing
Accepting tap-to-pay and online payments and reconciling against jobs
Fit to evaluate
Locksmiths, garage door, junk removal, and appliance repair shops
HVAC and plumbing teams that live on inbound phone leads
Multi-location field service operators wanting call recording for QA
Owners replacing a separate VoIP system plus a separate FSM tool
Business fit
Right for you if calls are your lifeblood and you want the phone system, call recording, and AI lead handling living inside the same tool as dispatch and invoicing. Particularly strong for locksmiths, garage door, and junk removal where call conversion is the bottleneck. Skip if you need transparent base-plan pricing today; only per-extra-user costs are public. Skip if your business is project-heavy construction rather than short residential service calls.
How to evaluate Workiz
Use this category when calls, estimates, dispatch, or customer follow-up are leaking revenue.
Confirm the exact workflow
Map Workiz to one concrete workflow first, such as routing inbound calls through a built-in phone system tied to job records. Avoid buying before the owner, trigger, output, and success metric are clear.
Check category fit
Compare scheduling, dispatch, estimates, payments, reviews, and customer messaging.
Compare practical alternatives
Shortlist Workiz against ServiceTitan, Jobber, Housecall Pro so the decision is based on fit, effort, and workflow ownership rather than brand recognition alone.
Validate cost and rollout effort
Four plans (Kickstart, Standard, Pro, Ultimate) all require 'Request pricing' or 'Contact us'; only the per-extra-user add-on rates are published: Standard extras $46/mo annual or $55/mo monthly, Pro extras $54/mo annual or $65/mo monthly. 7-day free trial, no credit card; annual billing saves $400+ vs monthly per Workiz. Also confirm implementation time, support needs, and whether the medium setup matches your team.
Compare Workiz with alternatives
Use this quick comparison before booking demos or moving data into a new system.
| Primary workflow | Routing inbound calls through a built-in phone system tied to job records, Using Workiz Genius AI to answer after-hours calls and qualify leads |
|---|---|
| Best-fit team | Locksmiths, garage door, junk removal, and appliance repair shops, HVAC and plumbing teams that live on inbound phone leads |
| Implementation effort | Medium setup and maintenance profile |
| Pricing check | Contact sales |
| Closest alternatives | ServiceTitanJobberHousecall ProServiceM8 |
Workiz pricing
| Model | Contact sales |
|---|---|
| Snapshot | Four plans (Kickstart, Standard, Pro, Ultimate) all require 'Request pricing' or 'Contact us'; only the per-extra-user add-on rates are published: Standard extras $46/mo annual or $55/mo monthly, Pro extras $54/mo annual or $65/mo monthly. 7-day free trial, no credit card; annual billing saves $400+ vs monthly per Workiz. |
| Checked |
Common questions about Workiz
What is Workiz?
Workiz is field service management software combining scheduling, dispatch, invoicing, payments, a built-in phone system with call tracking, and the Workiz Genius AI suite for call answering and lead processing. It serves 120,000+ field service pros across HVAC, plumbing, electrical, locksmith, appliance repair, garage door, and junk removal trades. Scales from solo operators to enterprise customers including American Standard and Google.
What is Workiz used for?
Common use cases: Routing inbound calls through a built-in phone system tied to job records; Using Workiz Genius AI to answer after-hours calls and qualify leads; Dispatching locksmith or garage door techs with same-day routing; Accepting tap-to-pay and online payments and reconciling against jobs.
How much does Workiz cost?
Four plans (Kickstart, Standard, Pro, Ultimate) all require 'Request pricing' or 'Contact us'; only the per-extra-user add-on rates are published: Standard extras $46/mo annual or $55/mo monthly, Pro extras $54/mo annual or $65/mo monthly. 7-day free trial, no credit card; annual billing saves $400+ vs monthly per Workiz.
Who is Workiz best for?
Workiz fits Locksmiths, garage door, junk removal, and appliance repair shops, HVAC and plumbing teams that live on inbound phone leads, Multi-location field service operators wanting call recording for QA, Owners replacing a separate VoIP system plus a separate FSM tool. Right for you if calls are your lifeblood and you want the phone system, call recording, and AI lead handling living inside the same tool as dispatch and invoicing. Particularly strong for locksmiths, garage door, and junk removal where call conversion is the bottleneck. Skip if you need transparent base-plan pricing today; only per-extra-user costs are public. Skip if your business is project-heavy construction rather than short residential service calls.
What are alternatives to Workiz?
Common alternatives to Workiz include ServiceTitan, Jobber, Housecall Pro, ServiceM8, FieldPulse, Kickserv.