Senior Agent Engineer

We are looking for an exceptional engineer with a demonstrated history of exceptional performance. Years of experience alone do not impress us. We care about trajectory, achievement, technical ability, judgment, and evidence that you have repeatedly done difficult things well.

We do not care which path produced the evidence. We care that the evidence exists and that, throughout your career, you have repeatedly been given difficult problems and found a way to solve them.

You will operate at the intersection of engineering, AI, product, and customers. A customer may show you a process involving several employees, multiple software systems, spreadsheets, emails, undocumented rules, and dozens of exceptions. Your job is to understand it deeply enough to answer: how could an AI agent reliably do this? Then build it.

You will embed inside customer organizations, architect agent systems, build custom capabilities and integrations, deploy agents into production, investigate difficult failures, and turn what we learn into reusable platform infrastructure. You will also mentor Agent Engineers and help establish how Fixed Labs builds production agents.

Turn ambiguous business processes into reliable agent systems and make the important design decisions explicit.

This is a highly hands-on role. You will continue building while setting a higher technical standard for the team.

You will lead technical discovery and implementation conversations. You need to move comfortably between “Show me how your billing team handles this exception” and “Here is how we are going to architect the system that handles it.”

You will translate messy human processes into technical systems without needing someone else to define every requirement. That includes customer service and other operational functions where reliability, judgment, and clear escalation matter.

Shipping is not success. The agent performing the job successfully is success. When something breaks, ask not only how to fix this instance, but what it teaches us and how to eliminate the entire category of failure.

Fixed Labs is early. There will be missing documentation, missing abstractions, unclear requirements, customer edge cases, unfamiliar technologies, and problems nobody on the team has solved before.

If your instinct is to wait until someone tells you exactly what to do, this is probably not the right environment. If your instinct is “Interesting. Give me a little time to figure this out,” and then you usually do, you will probably enjoy working here.

You should have strong software engineering fundamentals and meaningful experience across several of the areas below.

You will help develop Fixed Labs Agent Engineers by reviewing implementations, debugging difficult problems alongside them, teaching engineering judgment, improving their customer communication, and progressively giving them more ownership.

We do not want you to become the person who solves every difficult problem. We want you to build a team capable of solving increasingly difficult problems without you.

Customers trust Fixed Labs with increasingly complex work. Our agents become more reliable with every deployment. Our Agent Engineers become dramatically stronger. Customer-specific solutions become reusable platform capabilities, and we become capable of deploying and operating an increasingly sophisticated AI workforce across many organizations.

We are looking for someone who wants an unusually high level of ownership and has the track record to justify giving it to them.